McKesson Managed Services

McKesson Managed Services offer an effective and efficient alternative to managing your own Business and Patient Care IT Systems. Why?

Effective - because the more complex your IT systems become, the greater the level of support required. Staff and their attention is increasingly diverted from core services to IT support. There’s also the headache of retaining vital knowledge and skills in-house and of keeping up to date with increasingly onerous security issues; and

Efficient - because escalating customer and business expectations of an IT support service demand more resources, more training and extended business hours, all of which put a strain on existing budgets.

McKesson provide secure operational environments, skilled operations and technical staff, and 24 x 7 staff attendance; we have been doing so for more than 18yrs. Our managed services allow customers to leave all the concerns over day-to-day support and operational issues with a single supplier. By delegating the responsibility of managing these systems to McKesson experts, you not only save time, cost and the trouble of running them, but you can also improve efficiency and accessibility to information.

It is likely your organisation has experience of McKesson Managed Services, providing of course you use the Electronic Staff Record Service. McKesson ensure that the world’s largest integrated, HR and payroll system delivers to all NHS Trusts within England and Wales in accordance with strict service level targets at all times. 

McKesson also provides additional add-on services including Printing, BACS, Contracted Service Availability and Tailored Disaster Recovery. Our extensive communication links connect McKesson’s Data Centres with one another and with customer facilities nationwide, linked using N3 or dedicated MPLS links.
 

Security

All aspects of McKesson UK's operations have been awarded a certificate of conformity to ISO/IEC 27001:2005 for Information Security Management.

Security backups are carried out on a daily basis and are stored offsite in a secure environment with rapid access as and when required.

All sites are protected by security cameras and electronic door entry systems, together with a range of electronic alarm systems, which cover both intruder and fire detection. All systems are connected to Un-interruptible Power Services further supported by Standby generators.

Add-on Managed Services

Printing
McKesson’s print production facility produces in excess of 1 million payslips every month - without fail - for the Electronic Staff Record service.

McKesson operate one of the busiest transactional print facilities in the UK  with multiple continuous print lines that are capable of producing 162,000 A4 images per hour, laser cut sheet printers and Impact printing that is suitable for multiple-part stationery that has the capacity to generate 480,000 lines per hour.  We also have high speed pressure sealers that enable us to seal 88,000 payslips per hour.  In addition we operate a close loop technology that means we are able to track and account for every single output within a data file we receive and that we can account for every file leaving the premises. 

Our efficient dedicated despatch area enables us to package the goods and track via the national courier networks for a 10am next day delivery anywhere in the UK, and we proactively monitor and follow-up on exceptions and keep the customer advised of any problems with traffic that could cause a delay.

BACS (Bankers Automated Clearing Service)
McKesson manages the payment of Salaries/Creditors on behalf of Customers via BACS. McKesson successfully delivers in excess of £5bn transactions annually.