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Disease Management & Telephone Triage
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Managing Long Term Conditions through Proactive Outreach.
It is estimated that approximately 80% of G.P appointments are taken-up by patients with existing long-term conditions. Amplify this with the knowledge that life expectancy is increasing, people are not necessarily living healthier lives.
The growing number of chronic diseases in the UK and across the world provides the opportunity to look at new ways to manage people with these conditions and in turn, to better utilise resources and to improve the health of differing local patient populations while reducing costs.
McKesson's CareEnhance Call Centre Services for Long Term Conditions Management incorporates:
- Population identification
- Telephonic proactive outreach
- Practice guidelines
- Remote monitoring
- G.P. communications
- Collaborative practice
- Patient self-management education
- Process and outcomes evaluation
- Data warehousing and exchange
...and is designed to better manage high-cost, high-prevalence diseases.
This multi-faceted approach to long term conditions management emphasises working closely with all stakeholders, from patients to G.Ps, commissioners to community services providers.
Call:
0870 6000 426
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