Contact Us

Any system issue, no matter how large or small, means lost productivity and frustration for users. McKesson understands that the mission of every healthcare organisation is delivering care – not use of software. So when they experience technical issues, healthcare organisations can count on McKesson’s world-class resources and expertise for assistance.

We are committed to continually improving our support services, measuring progress through quantifiable metrics, industry-standards and customer feedback. What’s more McKesson is ISO:9001 quality accredited.

Our customer support services can be accessed either by phone or via Remedy - 24 x 7.

Remedy
Remedy, is the McKesson electronic system for logging and tracking the resolution of system faults, requests for assistance, User problems, or enhancements. If you are a Remedy User, you can log on using the customer login button on the right.

Help Desk
The McKesson Help Desk is available on 0845 606 6666, to log Service Requests when the authorised User cannot access the Remedy System.

Information Point
If you are a McKesson Information Point User, you can login using the link on the right hand side .

For all other queries, please complete the form below or email us on ukinfo@mckesson.co.uk

The fields marked in bold are required.

Nature of your Enquiry

General Enquiry
Press Enquiry
Workforce Solutions
Healthcare Solutions

Title
First Name
Last Name
Organisation
Address
Town / City
Post Code
Telephone
Email Address
Where did you hear about us?
Additional Comments

Existing Customers:

or call the Help Desk direct on:

0845 606 6666

McKesson Information Point

If you are a McKesson Information Point User, you can log on here.

You will only be able to log onto McKesson Information Point if you are connected to the N3 NHS network.

Quality Logos